Return Policy
Remember to contact us first in the case of broken or defective items. Read below for the policies on different types of returns.
Return Policy for non-defective, non-broken items
We do not accept returns for non-defective, non-broken items.
Return Policy for broken or defective items
If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. Because all shipments are insured by us, we may not require a return if the item is broken or defective. You must contact us within 10 days of receipt of merchandise.
If a return is required, shipping will be paid for by the sender, and receipt of the return will be required before a replacement can be sent. Merchandise must be returned in it’s original inner packing. No credit will be given for items that do not meet these requirements.
Please contact Customer Service for return authorization before returning merchandise.